Coordination:

• Preparing staffing plans and executing adjustments as needed to ensure operational goals are met daily; escalating to leadership when necessary to avoid overtime.
• Planning, allocating, and coordinating all activities through Oracle and MES.
• Manages movement of resources to optimize dock flow.
• Monitoring order changes/revisions/removals – planning and executing necessary order adjustments in Oracle/MES system including assigning this work for completion.
• Coordinating with the Business Operations, Manufacturing, Quality Assurance and Maintenance teams as needed for efficient operations.
• Expediting the release of work to the ASRS staging lanes and loading in stop order.
• Assignment of emergency replenishment tasks to fulfill priority orders.
• Printing shipping documents.
• Coordinating with team to complete pre-load trailer inspections and manage the pre-cooling of trailers according to temperature zone specifications prior to loading.
• Identifying and resolving any loading issues.
• Reconciliation to validate the successful fulfillment of orders, both shipped and received.

• Assists or completes required inventory control functions such as cycle counts and adjustments.

• Tracking the status of inbound purchase orders, scheduling deliveries, distributing daily schedule, and tracking the status of inbound trucks
• Working with both internal and external parties to gather required information for any overage, shortage, or damaged item that is received; disseminating OS&D information to all stakeholders and tracking resolution. 
• Ensuring an organized work area is maintained and that all documents, both digital and paper, are easily retrieved including BOLs, OS&D's, and other inbound documentation.

• Maintaining and providing timely and accurate information for various stakeholders including Business Operations, 3^rd party contactors, security and internal leadership. Correctly enters data as required, such as SGV Manager, Plant Application, ASRS, Open Dock, Oracle, MES, etc.
•     Communicate with Quality Assurance frequently regarding sample requirements and GMP audit items.

• Monitoring and managing receiving email including:
• Replying to appointment requests.
• Proactive communication to late appointment/carriers.
• Communication to planning team when an appointment has not been scheduled in a timely manner.
• Monitoring Armada communication and providing edits/corrections when necessary.
• Capable of contributing in all inbound and outbound activities as needed.

Training:

• Develops, refines, delivers and manages all new hire classroom and hands-on training for the distribution team, including new hire progress checks and certification within the first 90 days.
• Develops, refines, delivers and manages new hire PIT training/certification (classroom and hands-on) as well as recertification for experienced team members in the Warehouse.
• Develops, refines, delivers and manages cross training for all warehouse roles.
• Maintains Warehouse Skills Matrix to ensure accurate records of capabilities and versatility for effective operational planning.
• Identifies and drives best practices to increase the effectiveness of the training program.
• Partners with Supervisors to identify process opportunities for experienced team members to increase efficiency and accuracy.
• Partners with Supervisors to roll out and train new processes and initiatives as needed.
• Recertifies experienced team members on systems, equipment, functions, safety and procedures.
• Participates in the development and revision of SOP’s and Job Instructions to ensure consistency, efficiency and safety.
• Ensures all training documents, materials and processes adhere to company SOP’s and policies.
• Assists in developing, documenting and delivering safety programs and initiatives.
• Participates in and lends process expertise toward Gemba walks, roota cause analysis and other process improvement/Growing Excellence initiatives as assigned.
• Capable of contributing in all inbound and outbound activities as needed, including receiving, staging, loading, etc.

Required Business Qualifications:

• 2+ years of distribution operations experience
• Strong presentation, facilitation, and written/verbal communication skills
• Exemplary performance and safety record
• Certified on pallet rider, counterbalance, and hi-reach preferred
• Proven record of working independently with little oversight - High degree of initiative and urgency
• Seamlessly substitute for team supervisor with no change in safety, morale, systems operations or labor costs
• Exceptional attention to detail and organization
• Thorough understanding of inbound and outbound operational priorities, dependencies, and processes
• Ability to build effective relationships at all levels of the organization
• Comfortable with Microsoft programs to include Word, Excel, Powerpoint, Office, etc.
• Solutions orientated proactive problem solver